Begin by adding another email to your account by checking one of your existing Facebook browser logins or apps.
Let’s start with a scenario where a hacker has changed your email and phone number and set up two-factor authentication.ġ. There are many different ways being hacked can play out, so let’s take a look at a few common instances and how to proceed. Learning that your Facebook account has been hacked can be devastating. I would appreciate you turning off the 2FA on my account so that I can log in again. I am attaching an image of my ID as proof of my identity. While I was able to reset my password after I confirmed my identity, I believe the hacker has set up 2FA, preventing me from logging in to my own account and accessing the code to log in. My Facebook account was hacked on _date_. Refer to the template below or feel free to copy this paragraph to use in your email to make it easier to you.
Should you be left waiting for a response, you can repetitively send the same email until you do receive a response. Unfortunately, Facebook indicates they will not respond to every request, so this should not be your only effort to re-access your account. Add a description of the issue along with an optional screenshot to help explain your exact issue and wait for Facebook to respond.